Feature Guide

Tickets

• Create A New Ticket
• Creating A Custom Ticket Filter

Customers

• Create A New Customer

Contacts

• Create A New Contact

Sites

• Create A New Site

Contracts

• Create A New Contract

Documentation

• Creating Documentation

Inventory

• Create an Inventory Item

Admin

• General - Invoice Settings
• Documentation - Configuration Types & Statuses
• PSA Options - Business Hours/Calendar
• PSA Options - Holidays
• PSA Options - SLA Policies
• PSA Options - Rates

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